Return Policy
At VELLONCO, we want you to love your purchase.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Items must be unused and in their original condition.
- Items must be returned in their original packaging.
- Proof of purchase is required.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return.
Refunds
Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Contact Us
For return requests or questions, please contact:
support@vellonco.com